Plain-language policy
Privacy policy
Effective date: January 1, 2025
1. Scope
This policy explains how Lancewood Brakecraft handles information when you browse our website, save courses, use the cart, or contact our team. It applies to this educational website and its related communications.
2. Information you provide
If you contact us, we receive the name, email address, phone number, and message you submit. Please do not include sensitive personal information or details that are unrelated to your bicycle question.
3. Local browser data
The catalog stores saved course IDs under lb-fallows and cart IDs with quantities under lb-cart in your browser. The site may store lb-theme and lb-cookies-accepted to remember display and consent choices. You can remove these values through your browser settings.
4. Use and retention
We use contact information to respond to requests, maintain service quality, and protect the website. We keep correspondence only as long as reasonably needed for the request, legal obligations, or documented business administration.
5. Sharing and security
We do not sell personal information. Information may be shared with a service provider only when necessary to operate communications or hosting, under appropriate confidentiality expectations. No online service can guarantee absolute security, so use care when submitting information.
6. Your choices
You may ask what contact information we hold, request correction, or request deletion where applicable. Contact [email protected] with enough detail to identify your request.
7. Children and changes
Our courses are intended for general audiences and are not directed at children under applicable legal age. We may update this policy when our practices change and will revise the effective date.